FAQ's

Our t-shirts are made under strict standards. We created this brand to satisfy t-shirt fans in terms of both quality and fit, in two fabric options.

Pima cotton is a high end “luxury” fabric due to its longer, silky fibers. These fibers hold color best and are also durable with a softer hand feel than traditional cottons. We offer our “Perfect Tee” from our Luxury Collection. The content is 95% Pima Cotton / 5% Spandex for shape recovery.

Our “Favorite Tee” is made in 95% Cotton / 5% Spandex. We have our garments tested by a respected 3rd party international lab. The garments are tested for color fastness, shrinkage and more to ensure quality.

Our tees are made in India under close supervision by our India Office affiliate. They have maintained a reliable track record creating products for brands in both the U.S. and the UK for decades.

We are including our size chart that is based on the specs to which our designs were made.

Our size chart is based on garment measurements. Please select your size based on these measurements.

The tees are considered a classic fit. If you are between sizes, please size up.

Our model is 6' 4”, 200 lbs. and wearing a size Large.

Our garments ar pre-shrunk. We created the brand with fit and consistency as a goal for our products. However, due to the nature of cotton you may experience a slight amount of shrinkage.

Our third party, highly regarded lab has performed several tests to ensure quality.  They have written our care instructions for you to follow so that you will have the best results with wash care.

Based on our lab test results, the care instructions are machine wash cold with like colors, gentle cycle, do not bleach, tumble dry low, cool iron. Our garment is high quality, easy wear and care. However, it is not a wrinkle free garment. For best results the neckline should be ironed for shape recovery due to the nature of the fabric. You may want to press the body. Personal choice. Our tees have no polyester, therefore as with most cotton garments it may need a light press.

Yes! Watch for new colors, new styles and promotional sales. Be in the know by signing up for our emails.

Yes, orders within the U.S.A. over $100.00 will not be charged for shipping!

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.

We will process your order within 1-2 business days. Sundays and holidays are not considered business days. Shipping times will vary depending on the method of shipment you choose. We offer shipping through USPS within the USA. DHL and USPS internationally.

Well of course you can!  You will receive a tracking number once the order has been processed.

If you need to make any changes or cancel your order, please email us as soon as possible at support@toleranceapparel.com with your order number, shipping address and name so we can accommodate your changes. We normally process your order within 24 hours so the sooner you get to us the better, we cannot guarantee any changes can be made once an order has been processed. Once the order has shipped, we cannot make any changes at all even if we wanted to, including address updates or cancellations.

We are hoping you love our shirt so much that we would not have to answer this question, but since you asked, we accept returns within 30 days of purchase on any product that is unworn and unwashed. We will credit back the cost of the item to your original method of payment. Email us at support@toleranceapparel.com and we will email you a Return Authorization with shipping information. You will be responsible for shipping the item to us. However, if you would like to do an exchange, we will pay to ship the replacement product to you. Once we’ve received the shirt back from you, our team will inspect it and will process the credit.

Have no fear, we will try to make it as simple as possible for you. Send us a request for an exchange and we will email you with information on how to return the shirt. You will be responsible for shipping the item to us. However, we will pay to ship the replacement product to you. Once we receive your item, we will then send you the new shirt!

Well, that’s a bummer, we’re sorry to hear that. We try our best to make sure your shirt arrives in pristine condition…those darn carriers, sometimes it happens.  If this does happen, no worries, let us know at support@toleranceapparel.com with your order number, address, name and the product number (if you ordered multiple shirts) and we will email you information to return the shirt and will then send you a replacement shirt once we’ve received the damaged goods.

We’re glad you asked, we love hearing from our customers!  You have several options:

Email us! Send your questions to support@toleranceapparel.com, you can expect a response within a day or two, our team is eager to answer your questions so you will normally get a response from us sooner rather than later. If you happen to think we forgot about you, check your spam folder, make sure you add us to your known addresses so that we don’t get lost in the sea of junk emails you get on the daily.

Send us a message through any of our social media platforms - Facebook, Instagram, TikTok and X. What!?!  What do you mean you’re not following us…if you’re not following us, you’re missing out! Follow us now and send us a note!